Jefferson DHHR Water Assistance Program LIHWAP Office

About this LIHWAP program in Charles Town, WV

West Virginia Low-Income Household Water Assistance Program LIHWAP

​The West Virginia Department of Health and Human Resources (DHHR) provides applications and assistance for the Low-Income Household Water Assistance Program (LIHWAP).

This is the local office to apply for your LIHWAP Utility Assistance. Make an appointment to apply for assistance.

Eligibility for LIHWAP benefits is based on income, household size and whether the household is responsible for paying water or wastewater bills. To qualify, the household must meet all program guidelines, which includes an applicant’s annual income being at or below 60 percent of the State Median Income. Face-to-face interviews in a local DHHR office are also required.

If a utility vendor provides multiple services, an itemized bill will be required. LIHWAP can only be used for water and sewer payments.

Households whose income exceeds the maximum amount are not eligible; however, some types of income may be excluded for LIHWAP. The program is limited to the amount of federal funding allocated to West Virginia under the LIHWAP Block Grant.